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Sociability logo
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Explore the app

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FAQs

›

App: Troubleshooting & account

How do I report incorrect venue information on the Sociability app?

To report incorrect details, open the specific venue profile in Sociability and press the button with the flag icon.

This lets you submit an explanation of what has changed or flag the venue to tell our team what needs updating.

RELATED QUESTIONS

Why doesn’t a venue have accessibility information on the Sociability app?

Why didn’t I get my verification email, and how do I log in to Sociability?

Why isn't the Sociability app uploading my photos?

Will my contributions be saved if the Sociability app closes?

How do I update or change my Sociability account details?

How do I update my location settings?

How can I make my accessibility needs private on Sociability?

Is the Sociability app accessible with screen‑readers?

Find accessible places with confidence

Your personal guide to accessible places across the UK.

Explore the Sociability app

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Accessibility statement

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Modern slavery and human trafficking statement

Help us improve

We want you to have the best experience using Sociability.

Let us know how we can improve by emailing at hello@sociability.app

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© 2026 Sociability, All Rights Reserved.

Find accessible places with confidence

Your personal guide to accessible places across the UK.

Explore the Sociability app

Download the app

Download Sociability

for iOS & Android

Company

About Sociability

Careers

Press

Contact

Community

How Sociability works

Get involved

Blog

Resources

FAQs

Media kit

How to add places to the Sociability app

Legal

Privacy policy

Terms and conditions

Accessibility statement

Equal opportunities policy

Modern slavery and human trafficking statement

Help us improve

We want you to have the best experience using Sociability.

Let us know how we can improve by emailing at hello@sociability.app

Connect with us

Never miss an update!

Sign up to our newsletter

© 2026 Sociability, All Rights Reserved.

Find accessible places with confidence

Your personal guide to accessible places across the UK.

Explore the Sociability app

Download Sociability

for iOS & Android

Company

About Sociability

Careers

Press

Contact

Community

How Sociability works

Get involved

Blog

Resources

FAQs

Media kit

How to add places to the Sociability app

Legal

Privacy policy

Terms and conditions

Accessibility statement

Equal opportunities policy

Modern slavery and human trafficking statement

Help us improve

We want you to have the best experience using Sociability.

Let us know how we can improve by emailing at hello@sociability.app

Connect with us

Never miss an update!

Sign up to our newsletter

© 2026 Sociability, All Rights Reserved.